Heads up, we’re making some updates
We’re making some quick updates behind the scenes on Monday 24 August.
From 7pm to 11pm AEST, you may be unable to log in to the see-u app or Online Member Services, and our website may be a little slower than usual.
Looking to join or grab a quote? Don’t stress, you still can. New join applications may just take a little longer to process.
If you're looking to submit a claim, you'll still be able to once we're back online.
If you’re a provider, eligibility checks may also be delayed during this time.
Everything will be back to normal after 11pm. Your membership, health information, claims and personal details remain safe.
We’re here for u:
We’ll be here bright and early and ready to help with any questions you may have.
You can reach out to the see-u crew between 8am–5pm, Monday to Friday; except Tuesdays 9am–4:30pm (AEST) on 1300 499 260.
*This is a planned, short-term outage to complete system maintenance. Please rest assured that your health information, claims and personal details are safe.
