HBF Health Limited (ABN 11 126 884 786) (HBF) trading as see-u by hbf is bound by the Privacy Act 1988 (Cth) (Privacy Act). The see-u by hbf collection statement and the HBF Privacy Policy set out how we collect and manage personal information in connection with these services.
See the see-u Collection Statement
MAKING A COMPLAINT
We offer an internal complaint resolution scheme which any customer can access at any time without charge. You can make a privacy complaint in the following ways:
- by calling us on 1300 499 260
- by email to info@seeuhealthinsurance.com.au
- our website at https://www.seeuhealthinsurance.com.au/help-centre/contact-us/
- in writing to: Privacy Officer, GPO Box C101, Perth WA, 6839
We will endeavour to promptly respond to your questions, concerns or complaints. We will also endeavour to resolve any concerns or complaints which you may have to your satisfaction. However, if you are unhappy with our response, you can complain to the Office of the Australian Information Privacy Commissioner (www.oaic.gov.au) or the Private Health Insurance Ombudsman.