Health Insurance FAQs

Need a hand understanding it all?

We understand health cover can be a little confusing at times. Here, you'll find answers to some of the most commonly asked questions. If you can't find what you're looking for here, just give us a call or drop into your local branch. We're happy to help.

Labour Day 2024 - Please note that our Contact Centre will be closed Labour Day, Monday, 6 May and will re-open Tuesday, 7 May.

If you wish to claim, view or update your membership on the see-u App and Online Member Service portal will be available.

For more details about the see-u App or to download it click here. To log onto Online Member Services click here.