Every year, health insurers review premiums to keep up with rising healthcare costs. This year, changes took effect on 1 April 2026. Here’s what you need to know:
How does see-u's rate rise stack up?
While the industry average increase is 4.41%, we’re proud to have one of the lowest rate rises across the industry at just 2.15% on average*. As a not-for-profit fund, our priority is giving back to our members and making sure our cover stays affordable and full of value.
Other Health fund increases include:
- Medibank: 5.10%
- BUPA: 4.80%
- HCF: 4.96%
- NIB: 5.47%
- AIA Health Insurance: 5.98%
*Average across HBF Health Ltd products. see-u is part of HBF Health Ltd. Source: Click here
Not happy with your premium?
We get it - budgets change! If your current policy isn’t the right fit, let’s chat about your options. We have sharply priced, practical solutions to match different lifestyles. Call us on 1300 499 260 or email info@seeuhealthinsurance.com.au.
Why is my premium increasing if I haven’t claimed?
Australia’s community rating system means everyone pays the same base price for the same policy—whether you claim a little or a lot.
How are premiums calculated?
We use historical data, future cost forecasts, and apply any eligible rebates or discounts to keep pricing fair.
Can I lock in my current rate?
Yes! If you prepaid up to 12 months before 31 March 2026, you’ll lock in the 2025 rate.
How will I know my new premium?
You would have received your updated premium details back in February 2026 - if you haven't seen them, reach out. Call us on 1300 499 260 or email info@seeuhealthinsurance.com.au.
When does the new premium start?
Your updated premium will apply from 1 April 2026.
Why do premiums change every year?
Healthcare is constantly evolving, and premiums adjust to cover:
- Higher healthcare costs
- More chronic conditions
- Advanced treatments
- Increased use of services
- Inflation
Is extra value coming to my cover?
Good news! If you hold one of the extras policies listed below, your cover is about to get even better. From 1 April, additional natural therapy services will be included in your extras - giving you more value and more ways to look after your wellbeing.
Extras cover getting a boost:
- Simple 50
- Simple 60
- Top Extras
- Top Extras Only
- Mid Extras
- Mid Extras Only
- Total Extras
- 75% Extras
- Classic Extras
You’ll now be able to claim on a range of natural therapy services, including:
- Alexander Technique consultations
- Naturopathy consultations
- Shiatsu consultations
- Western herbalism consultations
- Pilates
- Yoga
- Tai Chi
Alongside the above, Simple 50 and Simple 60 now include cover for Chinese Natural Therapies for the first time.
For all the ins and outs, refer to your new product summary we have recently sent to you.
Please note: Simple 50 and Simple 60 are the only open products available. All other extras products listed are closed and can’t be taken out or switched to - they apply only to members who currently hold them.
Are natural therapies claimable on my extras?
Natural therapies are claimable on eligible extras covers when:
- The service is delivered by an accredited provider recognised by see-u, and
- The therapy is included on your specific extras product, and
- The service meets our benefit rules and policy limits.
Not all providers or therapy types automatically qualify.
If you aren't sure, reach out! Call us on 1300 499 260 or email info@seeuhealthinsurance.com.au.
How do I make sure my natural therapy provider is eligible?
Before booking, we recommend confirming with your provider that:
- They are accredited and recognised by see-u, and
- They can process private health fund claims.
This helps avoid unexpected out-of-pocket costs.
You can also contact our Australian-based support team if you would like us to double-check for you. Call us on 1300 499 260 or email info@seeuhealthinsurance.com.au.