• Holiday Season

    Released 24 Apr 2025, 2:00PM(UTC)

    Our Contact Centre is closed on public holidays over the holiday season, including Christmas Day, Boxing Day and New Year’s Day. You can still get a quote and join online anytime.

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    Our Contact Centre will be closed on public holidays across the holiday season, including Christmas Day (25 December), Boxing Day (26 December) and New Year’s Day (1 January). We’re open as usual on all other days.

    Don’t stress! You can still get a quote, join, claim, and view or update your membership anytime via our Website, Mobile App or Online Member Services.

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here

  • Australia Day Public Holiday

    Released 26 Jan 2025, 9:08PM(UTC)

    We’ll be closed for the Australia Day public holiday on Monday, 26 January 2026. Our Contact Centre will reopen on Tuesday, 27 January 2026. Looking to join or make a claim? Don’t stress, our online services are still open.

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    We’ll be closed for the Australia Day public holiday on Monday, 26 January 2026. Our Contact Centre will reopen on Tuesday, 27 January 2026.

    Don’t stress! You can still get a quote, join, claim, and view or update your membership anytime via our Website, Mobile App or Online Member Services.

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here

  • King's Birthday Public Holiday

    Released 3 Oct 2024, 1:48AM(UTC)

    Our Contact Centre is closed for the King's Birthday Public Holiday, Monday, 6 October 2025 and will re-open on Tuesday, 7 October 2025. Don't stress – you can still get a quote and join online.

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    Details

    We are closed for the King's Birthday Public Holiday, Monday, 6 October 2025. Our Contact Centre will re-open on Tuesday, 7 October 2025.

    Don't stress! You can still get a quote, join, claim, view or update your membership on our Website, Mobile App or Online Member Service portal. 

    For more details about the Mobile App or to download it click here

    To log onto Online Member Services click here